Shipping Policy

Order Processing

All orders are processed within 1–2 business days after placement. During high-demand periods, processing times may be slightly extended — but we promise it’s worth the wait.

Shipping Time

Once shipped, your order will typically be delivered within 5-7 working days.

You’ll receive a confirmation email or message with tracking details once your order has been dispatched.

Shipping Charges

We offer free shipping on all prepaid orders across India.
For COD (Cash on Delivery) orders, a Rs.50 handling fee may apply, which will be visible at checkout.

Order Tracking

After your order is shipped, you can easily track it using the tracking link shared via email or SMS. If you face any issue tracking your package, please reach out to our support team we’re happy to assist.

Delivery Delays

We work with trusted courier partners to ensure reliable delivery. However, unforeseen circumstances such as weather conditions, strikes, or logistical delays may occasionally affect delivery times. We appreciate your patience in such cases.

Wrong or Incomplete Address

Please ensure your delivery details are accurate before placing your order. Monsaaj is not responsible for failed deliveries due to incomplete or incorrect addresses. If the parcel returns to us, re-shipping charges may apply.

International Shipping

We currently deliver across India. International shipping will be available soon.

Packaging

Every Monsaaj piece is packed with care in sustainable and secure packaging to ensure it reaches you in perfect condition.

For any shipping-related queries: support@monsaaj.com

At Monsaaj, we’re committed to making your shopping experience smooth, transparent, and reliable from our design house to your doorstep.